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Privacy Policy

Effective May 26, 2018

Vintage Tradition operates the http://www.vintagetradition.com website.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Information collection and use

We collect several different types of information for various purposes to provide and improve our Service to you. By using the Service, you agree to the collection and use of information in accordance with this policy.

Essential information we collect

In operating our store, it is essential for us to capture some information about your device such as your IP address and information related to your visit when you browse our store. For example, this might include time-stamp, the last page or product you visited, and the indication that you logged in.

We do that in order to:

- remember who you are after you log in so that you do not need to authenticate at each click.

- monitor if our website is running with the high performance we are dedicated to providing.

- let you browse between products without having to start back from the home page at each click.

- remember if you put something in your shopping cart before you decide to checkout and control that your data is processed securely.

We call the information mentioned above "essential information", and we collect it through the use of cookies. Cookies are small text files that most websites use. A website places cookies in the web browser and then reads the information collected through the cookies every time the user performs an action. We use cookies. Without enabling this mechanism and this kind of cookie (first-party cookies), we could not provide you with the smooth experience that you expect while you are navigating.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Order information you expressly provide

If you wish to buy something from our store, we will need more specific information about you. To fully process your order and ship the merchandise you selected, we need your personal data such as your first and last name, your email address, and your shipping and billing address. We also use your contact and order information to send you communication related to the processing of your order. We will ask you to provide this information in our checkout page before letting you finalize your purchase with the payment.

When placing an order, if you are in a non-EU country, you will be included on our mailing list. Your name and email address will be transferred to MailChimp (see below). You can opt out of receiving future communications by clicking on the unsubscribe link at the bottom of any email.

Accounts

You can sign up for an account if you would like. We will remember your information and, when you decide to buy our products, you do not have to provide all of your information over again; you just have to log in. We can easily delete your account. Please contact us to have that done.

Partial purchases

If you have started to buy one of our products but have not completed the purchase, you may have provided partial information such as your email address. In that case, we might send you an email to remind you about your interest. If you are not comfortable receiving further emails of this kind, we will give you a simple opportunity to opt out. Your privacy means a lot to us, and we will stop sending you these communications right away.

Reviews

If you have completed a purchase, we will send you an email to ask you to review the product you bought. We want to be sure that whether you love your purchase or have a complaint, you can share your opinion with other customers.

Personalization

We also use some specific information related to your visit such as the timestamp of your visit, the page or the product you viewed, and where you are coming from (such as if you came to our store because you clicked on an advertisement or opened our direct link). This is very similar to the "essential information", but we use it to provide you with a personalized experience. The information on your visit provides us with insights on your interests and allows us to send you relevant communications. We capture this information through a cookie, called a "beacon", that we allow you to block.

How do we process your information?

Transfer of data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Vintage Tradition will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless it has adequate controls in place including the security of your data and other personal information.

BigCommerce

We use an external provider to run our store, BigCommerce. BigCommerce is based in the US and is a participant in the EU-US Privacy Shield Framework and committed to providing best-in-class service and data protection. You can check its participation in the Privacy Shield on the official site of the International Trade Administration (ITA), US Department of Commerce.

Through BigCommerce, we also use other highly specialized external providers to provide the most competitive services.

MailChimp

You may sign up for our newsletter on our newsletter page. We use MailChimp as our marketing automation platform. By signing up for our newsletter, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.

MailChimp participates in and has certified its compliance with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework. To learn more about the Privacy Shield Framework and to view Mailchimp's certification, visit the US Department of Commerce's Privacy Shield website: https://www.privacyshield.gov/welcome.

You can opt out of receiving newsletters after subscribing by clicking on the unsubscribe link at the bottom of our newsletters.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/

Payment processor

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (i.e., payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are PayPal and Braintree

Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full

Shipping provider

We use an external shipping provider to print shipping labels for your order. The provider we use is Stamps.com. It is a participant in the EU-US Privacy Shield Framework, and its privacy policy can be viewed at https://www.stamps.com/privacy-policy/.

Drop shipping

For Young Living products being sent to US customers, we may provide your mailing information (this does not include your payment information or email address) to Young Living Essential Oils so that the item(s) may be shipped to you directly.

Your data protection rights under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Vintage Tradition aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update, or delete the information we have on you: Whenever made possible, you can access, update, or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object: You have the right to object to our processing of your Personal Data.

The right of restriction: You have the right to request that we restrict the processing of your personal information.

The right to data portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.

The right to withdraw consent: You have the right to withdraw your consent at any time where Vintage Tradition relied on your consent to process your personal information. Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Links to other sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

Children's privacy

Our Service does not address anyone under the age of 18 ("Child").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a Child without verification of parental consent, we take steps to remove that information from our servers.

How long do we keep your data?

We keep your data for as long as you have an account with us. We also keep some data for security investigation. Most importantly, we have specific obligations for fraud detection and tax reasons. Therefore, we might need to retain certain data even if you ask to have it deleted.

Disclosure of data

Under certain circumstances, Vintage Tradition may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Legal requirements

Vintage Tradition may disclose your Personal Data in the good faith belief that such action is necessary to:

- comply with a legal obligation.

- protect and defend the rights or property of Vintage Tradition.

- prevent or investigate possible wrongdoing in connection with the Service.

- protect the personal safety of users of the Service or the public.

- protect against legal liability.

Who can you reach out to for privacy matters?

If you have any questions about our privacy policy or a privacy complaint, you can contact us.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know through a prominent notice on our website prior to the change becoming effective, and we will update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.



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